Commercial Glass & Dishwasher Service Technician & Account Manager

BTG is seeking an experienced Service Technician / Account Manager to join our growing team.   

The position will involve servicing our valued top 100 NSW Clubs, Casino & Pub customers with our Commercial Glass & Dishwasher and Chemical Dispensing Equipment in the Sydney Metro and surrounding regions.   

Key Responsibilities   

• Service existing BTG customers Glass & Dishwashing Equipment with scheduled preventative maintenance services and to support the Meiko range of equipment.   

• Install BTG state-of-the-art chemical solutions, including Dominant products and Dispensing solutions, providing ongoing regular service and support, staff training, checking chemical usages for compliance, and testing sanitation and results to ensure the venue receives the highest quality service and support.   

• Provide account management support by managing stock levels, ordering processes, and digital service reports, while maintaining customer relationships to ensure quality results and service.   

• Provide other support services from BTG to our customers, covering our Gaming Software & Technology, Paging Solutions in F&B areas of the venues. BTG is a consolidated product supplier to the hospitality industry.   

Requirements: -   

Must hold at least a Restricted or full Electrical License.   

Trade background, seeking to move more into an account management role rather than being on the tools all day.   

Hold a current Driver’s License.   

Technical aptitude/diagnostic skills and strong communication ability are critical.   

Previous experience in Commercial or Domestic Glass & Dishwashers is preferred, but not essential, as we will train the right applicant for this role.   

Willingness to learn and undergo additional training when required for new products coming to market.   

Ability to travel in and around NSW as required, with the main customers located in Sydney Metro & regional NSW 

We have customers nationally and will always have opportunities for internal growth within the group.   

Remuneration offer is up to $110K base salary plus super, company vehicle, phone, laptop, etc. will be offered for the right applicant.   

BTG also pays additional bonuses based on overachieving set KPI targets and for going the extra mile for the business and our customers. Ongoing training is provided online, in the field, and internally.   

About BTG   

BTG is based in East Hills, southwest of Sydney, with branches on the Central Coast. For more info, visit the following websites:   

www.btgau.com.au   

www.dominant.com.au   

www.meiko.com.au   

Brighton Technologies Group owns and operates multiple businesses supplying the Hospitality, Retail, Healthcare, Fun Parks & Zoos since 1996 and employs over 100 full-time staff within the group.   

If you are looking for a change and want to be part of this new dynamic business opportunity, apply today! 

Applications close 20/12/2024.